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How to Buy

We always love it when you can come into our store, but if it's too far don't worry we ship world wide. We've shipped several thousand guitars via UPS. We know how to pack and everything we ship is fully insured.

We accept Cash, Mastercard/Visa, Discover card, Certified Bank Checks/Money Orders. You can call us at 901-757-9020 and place your order with a real LIVE employee who will be able to answer all your questions. Bank Wire Transfer, Personal Checks with 7-day hold work as well. Sorry absolutely NO COD's.


Store Hours

Mon-Thurs 10AM to 6:30PM
Friday 10AM to 6PM
Saturday 10AM to 5PM
Closed Sunday


Store Location

8014 Club Center Dr STE#12
Cordova, TN 38016

See our location on MapQuest


Shipping Costs

PRICES SUBJECT TO CHANGE! CALL!!

We use UPS and will only ship fully insured.

Overseas Shipping: We will quote price depending on country we are shipping to. All International payments for first time customers by Wire Transfer ONLY.

SALES TAX: ALL TENNESSEE RESIDENTS MUST PAY 9.25% SALES TAX
48 HOUR APPROVAL PERIOD

1) Upon receipt of an instrument that we have shipped you, you have a 48-hour approval period. If the instrument does not meet your expectations, call and notify us within that time. Then ship the instrument back to Martin Music, packed safely in the same shipping carton it was packed in. The instrument must be in the same condition you received it in.

2) While we hope you will choose Martin Music, we ask you to be sure of what you are buying. If you've never played a certain instrument before, aren't sure about the color, or how the neck will feel ~ give this consideration. You do have to pay for the freight to ship the instrument to you and to return it to us, as well as the 3% credit card discount fee charged to the store. While it may not sound like a lot of money, it can add up quickly!


Lawaway / Special Order

1) LAYAWAYS:
Yes! We do have Layaway available on items over $500. Simply put 25% down to hold the item, then make equal payments over the next 90 days. (i.e.: another 25% due in 30 days, 25% due in 60 days, and the final 25% due in 90 days for payment in full).

Note: All deposits after 30 days are nonrefundable. All layaways canceled before 30 days are also subject to a restocking/cancellation fee of 10% of the total purchase price of the layaway.

2) SPECIAL ORDERS:
When you are ready for that perfect "dream" guitar you've always wanted, we have the ability to order it from any of the many manufacturers we are an authorized dealer for. Whether it's a special neck, color, or something more intricate, we can make suggestions based on our wide experience in ordering custom guitars! That way you'll get the best looking, best playing and best sounding guitar you want. Custom order instruments require a 20% non-refundable deposit with the balance due prior to shipping. All canceled special orders are also subject to a restocking/cancellation fee.


Warranty Information:

To keep the attorney's happy: all products sold only come with the manufacturer's written warranty. No other warranty is implied. All used items are sold "as is." But we ask you to take a moment and read the full details of our 48 hour approval period



Checks:

Uncollected funds or "NSF" checks are subject to a $50 check fee. Any fee imposed by our bank due to a returned check is the sole responsibility of the person who wrote the check.


Terms of Use:

The material contained within the Martin Music web site is periodically checked for accuracy and is presented without any warranties, either expressed or implied. The information on the website may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. Martin Music will assume no (and hereby disclaims), any responsibility for any errors or omissions of this web site's content. Nor shall we be responsible for any damages incurred as a result of the content or use of this web site. We apologize for any inconvenience this may cause you.


Privacy Policy

With Martin Music ~ you can be assured of your privacy. We DO NOT sell your name, your address, your phone number or e-mail address to anyone!! It is 100% confidential and private!


Thanks!
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